When choosing an arcade/entertainment partner, there are several key areas to look for.
Customer Focus and Innovation: Our industry is driven by customer satisfaction and technological advancements. It amazes us every day when we see so many other operators missing the mark. They put in tired, dirty half-functioning equipment and then never stock or maintain it. Why do they even bother? We take pride in our offerings as well as our partnerships. We prioritize customer experience and innovation. This includes keeping up with the latest trends, having a diverse offering of equipment and we constantly seek ways to enhance the overall entertainment value of our offerings.
Experience and Industry Knowledge: Tim Acord, the owner of Fun Emporium, has been in the industry for over 30 years. With a proven record of successful arcade/entertainment and retail operations Tim has a deep understanding of market trends, customer preferences and a proven ability to adapt to changing industry dynamics. Tim owns and produces FECTALK which is an informative podcast where information, experience and advice are shared with industry peers and people looking to break into the industry. Tim also serves on the AMOA American Board and the Michigan Coin Machine Operators Association and is very active with Michigan and Midwest legislators to keep our laws fair and viable to operator, venue owner and customer alike.
Range and Quality of Services Offered: Fun Emporium offers a comprehensive service package that can service and operate a jukebox or crane game in a very large game room. From placement to game room design we have the experience for all your needs. Tim knows the major players in all the manufacturing, distributing and importing sectors for the industry. Fun Emporium always offers better equipment. We do not waste our time or yours with ancient junk. We invest in our partners with modern equipment.
Technical Support and Maintenance Capabilities: Regular maintenance and prompt technical support are vital to keep equipment running smoothly and minimize downtime. Fun Emporium has a reliable system for routine maintenance, quick repair services and access to the necessary parts and technical expertise.
Financial Terms and Profit-Sharing Models: Fun Emporium offers a transparent and fair financial agreement that aligns with your business objectives as we always want a mutually beneficial partnership. Remember even if an operator offered you 100% of the revenue, we could still beat them as 100% of revenue earned from old, dirty, worn out, cheap junk will never compare to the earnings from equipment we offer.